The Settle Accounts screen is used by Inbound Operators and some Ticketing Agents. This screen allows you to generate a creditor invoice, a payment to the creditor and an adjustment on the ticket (if necessary) - all in one step. Agents typically use this sceen to match an invoice when it's received from an Operator.
For agents, this screen only allows you to settle tickets made for the sale type Agent All or Deposit.
You cannot use the Settle Accounts screen for creating a commission invoice and receiving a debtor payment for Referrals.
Settle Creditors Reservations using Settle Accounts
- Open the Settle Accounts screen under the Accounts & Contacts menu
- Select the Account you wish to settle from the droplist.
- Set the Until date to show all tickets created up to and including the date (defaults to end of month prior).
- Set the Pay date as the date you intend to send payment for this invoice (defaults to today).
- Click Refresh to bring back all unsettled tickets for the account.
- If the operator's invoice and the value of your ticket do not match, you can enter an adjustment into the Settle Accounts screen. Ensure that the line you are adjusting is unticked and then enter the value of the adjustment into the Adjustment column.
Note that this will add an Accounts Adjustment option to the ticket and will not change the product options within the ticket. If your ticket is incorrect, we recommend you fix it by updating the product options to accurately reflect what was sold. If you want to check the ticket, you can simply click the link to it in the Ticket # column and this will show the details.
- Once you have ticked the box in the Pay column for the reservations you wish to include in your payment (by default all are ticked, but you can select none), the Pay Amount will recalculate based on any adjustments you have added.
- Go through the operator's invoice and check that the Grand Totals line at the top reconciles.
- Choose the Pay method in the box at the bottom that you will use to settle this invoice.
- Add a Note if required - we suggest the Operator's Invoice number you are paying.
- Click Pay Creditor to complete.
The tickets will disappear from the screen as they are now settled. In the background, IBIS has created a creditor invoice and applied your creditor payment to it. You can view the details in the Transactions tab of the Account List screen. In the below example, a creditor invoice (remittance) #613 has been made for the operator for Amber's ticket and IBIS has created and applied Payment #280 so that the ticket is now settled.
If you make an adjustment on a ticket, the original ticket will show the Accounts Adjustment as illustrated by the screenshot below:
