IBIS Technology

Install & update 4

• Install IBIS
• Update IBIS
• Moving IBIS from one computer to another
• Supported versions of IBIS

Hardware set up & configuration 4

• Recommended hardware
• Set up a thermal printer
• Set up a cash drawer
• Optimise IBIS on your device

About IBIS 6

• Working with IBIS reports
• Working with IBIS grid screens
• IBIS support
• Development policy
• Server hosting policy

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General system set up 6

• Set up users and passwords
• Manage contacts and accounts
• Set up & capture marketing data
• Set up promotions
• Set up cancellation fees and restrict edit functions

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Communication 5

• E-mail communication
• SMS reminder messaging service
• Manage your subscribers
• Legacy emailer tool
• Emailing customers in bulk

Point of sale setup 9

• Set up locations and devices
• Set up retail items
• Set up payment types, surcharges and foreign exchange
• Set up discounts for Point of sale
• Customise the Point of sale screen

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Point of sale processes 5

• Point of sale processes
• Charge to account/customer process
• Cash commission payout for retail/admission sales
• Cash commission payout for reservation sales
• Point of sale reports

Integrated EFTPOS 8

• Integrated EFTPOS overview
• Set up Verifone Vault
• Set up HIT by Windcave
• Set up Tupelo by Windcave
• Set up SmartConnect by SmartPay

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Gift vouchers 5

• Set up gift vouchers
• Sell and redeem gift vouchers
• Sell gift vouchers online
• Gift voucher reports
• Managing discounts on gift voucher sales

Ticketing setup 6

• Manage products & pricing
• Set up voucher printing for your tickets
• Packaging tickets (combos)
• Book online through a linked website
• Manage brochure display advertising

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Working with tickets 10

• Search and filter the information tree
• Ticketing processes
• Booking IBIS operators online
• Ticket settlement processes
• Voucher printing

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Reservations 13

• Reservation processes
• Reservation settlement processes
• Set up products for activity operators
• Timetable management
• Manage pricing for activity operators

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Appointments & Hire 5

• Appointment scheduler processes
• Hire scheduler processes
• Set up appointment products
• Set up hire products
• Scheduler reports

Itinerary management 2

• Itinerary screen processes
• Package setup for itineraries

Sector transport 1

• Sector transport set up

Online sales 3

• Selling reservation products online
• Integrated partners
• Agent login

Admission 7

• Admission ticket sales scenarios
• Sell admission online
• Set up admission items
• Admission ticket printing options
• Validate admission tickets

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Membership 6

• Set up memberships
• Membership sales scenarios
• Selling memberships online
• Manage members
• Membership reports

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Accounts 9

• Daily sales export
• Daily reconciliation reports
• Trial balance reconciliation
• Batch invoice process
• Set up revenue codes

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Legacy accounts 11

• Manage costs
• Legacy invoicing processes
• Settle debtor invoices
• Settle creditor invoices
• Settle accounts process for agents

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E-Commerce 9

• Getting started with IBIS E-Commerce
• Secure payment gateway options
• Setup "book now" links
• E-Commerce widgets
• Embed your E-Commerce site in an iframe

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Flight planner 5

• Check-in passengers for a flight
• Planning a flight
• Flight planner manifests
• Flight planner payroll reports
• Aviation setup

Stock 5

• Stock management processes
• Sell retail online
• Complete a stocktake
• Print and scan barcode labels
• Stock reports

Events 4

• Set up events
• Sell event tickets through Point of sale
• Validating event tickets
• Event ticket reports

Check-in 5

• IBIS Check-in website for online waivers
• Set up check-in module
• Check-in screen processes
• Check-in for appointments
• Check-in reports

Resource planner 3

• Setup resources
• Working with resource planner
• Resource planner reports

Itinerary planner 6

• Itinerary planner processes
• Using the product explorer in itinerary planner
• Set up itinerary planner
• Set up templates for itinerary planner
• Create a template tour

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