TABLE OF CONTENTS
Unbalanced transactions
This report is designed to identify any outstanding tickets or bookings which have not been settled - these tickets and bookings will need to be checked as nothing should be left outstanding in the system without reason. If a retail transaction is unbalanced for a reason other than cash rounding of $.01, further investigation will be required to determine what is wrong with the transaction.
By default, the report displays in List view and grouped by sales category (retail, reservations or tickets) showing the transaction id (sale, booking or ticket ID), date, user, transaction status and the amount outstanding.
For reservation customers, all bookings should be posted to invoice on a daily basis as part of your end of day checks. The Trial Balance report must be checked daily for unbalanced transactions.
Point of sale payments report
This report shows all POS transactions by payment type group for the specified date. Payment groups can be configured or changed in the Payment Types screen found under the Point of sale menu.
In list view, you can see all individual payments recorded on POS transactions. You can group and filter columns as desired.