With the IBIS Check-in module, managing appointments is a breeze. Here's how it works:
Customer Check-in. Customers complete the pre-arrival or onsite check-in form.
Allocate customer records to bookings. Once the check-in form is completed, the customer records will automatically update in IBIS. If the details entered at check-in match the existing customer details on the booking, new information will be updated on their customer profile, otherwise, a new customer record will be created.
Take a look at how this works:- The customer names will appear on the Itinerary screen and you can then assign these customers to bookings as shown:
- The customer names will appear on the Itinerary screen and you can then assign these customers to bookings as shown:
- Viewing check-in details. Your therapists can use the Appointment list report in IBIS Online to view check-in details. This report provides a comprehensive overview of each appointment booking, and can be drilled into to see the customer check-in details. As always, you can customize your report view by dragging and dropping fields to create a layout that suits your needs.
- To access the customer's check-in information, click the details number next to their name.
- To access the customer's check-in information, click the details number next to their name.