General system set up

Set up users and passwords
The User setup screen under the System > Manage users menu is where you create and maintain logins and passwords, so your staff can log on to Ibis and ac...
Wed, 20 May, 2026 at 4:48 PM
Manage contacts and accounts
TABLE OF CONTENTS Introduction Add a contact Add an account Search for a contact or account Delete a contact or account Make a contact or account i...
Tue, 10 Sep, 2024 at 11:02 AM
Set up & capture marketing data
You can capture marketing data when you sell reservations, tickets and retail. This article explains where you can set up your marketing data, and how to...
Tue, 16 Jun, 2026 at 5:55 AM
Set up promotions
Promotions allow you to manage rules and validity periods for your deals giving you increased control over how you apply discounts. Promotions can be applie...
Tue, 16 Jun, 2026 at 7:43 AM
Set up cancellation fees and restrict edit functions
Cancellations fees can be set up for activity operators using our Reservations/Scheduler modules. We recommend setting up cancellation reasons so you can ge...
Sat, 17 Jun, 2023 at 10:07 AM
Booking fee and surcharge options
TABLE OF CONTENTS Overview Options available for IBIS users at Point of Sale Options available for E-Commerce customers Communicating surcharges and fe...
Fri, 23 Jan, 2026 at 3:32 PM