Our Event Ticketing module has online ticket validation available through our IBIS Check-in website.  Validating event tickets is simple and easy for staff to manage.


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How to set an event validation password

All event ticket validation screens can be password protected. This gives you an extra layer of security when you need to hire temporary staff to validate tickets to your event as you will need to provide these staff members with a login to access your check-in website, but they will also need to enter a password to validate tickets for a specific event. To set a check-in password for an event:

  1. In the Events screen, select the event you need to set a password for.
  2. Specify the password in the check-in password field, then click Save.
  3. When users log in to checkin.ibisnz.com, they will be prompted to enter the password and user initials before they can validate tickets for the selected event.


Validate tickets using your desk/laptop browser

Use a barcode scanner to validate single tickets as follows:

  • Scan / enter a sale ID to validate all tickets on the sale at once 
  • Manually search the list of attendees by ticket number, name, email or phone number
  • Toggle the view between hiding or showing the attendee list or checked-in attendees
  • Validate/check-in by clicking the person icon
  • Be prompted for extra validation when necessary.




Validate tickets using a mobile or tablet

  • Scan barcodes with your device camera
  • Manually search the list of attendees by ticket number, name, email or phone number
  • Mobile view displays trimmed down version of the attendee list




For more information on our Events Module, or to set up your online validation, please get in touch with our team at help@ibis.co.nz.