Working with tickets

Search and filter the information tree
TABLE OF CONTENTS Information tree overview Filter search results by region Search for products Group products in categories Contact group overview A...
Sat, 25 Sep, 2021 at 12:50 PM
Ticketing processes
TABLE OF CONTENTS How to create an accommodation ticket How to create an activity ticket How to sell an online activity How to sell an online transport...
Sat, 5 Feb, 2022 at 3:32 PM
Booking IBIS operators online
The Online Exchange system allows IBIS agents to book IBIS operators in real-time directly from their ticketing screen. TABLE OF CONTENTS Key feature...
Sat, 5 Feb, 2022 at 3:29 PM
Ticket settlement processes
TABLE OF CONTENTS Pay for tickets using POS Pay for multiple tickets from the Find Sale screen Payment for multiple tickets using the Customer Ticket sc...
Sun, 9 Jan, 2022 at 1:07 PM
Voucher printing
TABLE OF CONTENTS Print operator & product information notes Reprint a voucher for an active or paid ticket Reprint a voucher for a ticket that is s...
Sat, 26 Mar, 2022 at 1:10 PM
Cancel & refunding tickets
Any ticket which has been saved in the system (ie, status Active), can never be deleted and must be cancelled. There are different methods for cancelling ti...
Wed, 15 Mar, 2023 at 8:11 AM
Creating Customer Files
You can easily store more customer contact information and create basic itineraries using the Customer Ticket screen. All tickets added to a customer file a...
Fri, 15 Dec, 2023 at 8:40 AM
Change commission rates on tickets
TABLE OF CONTENTS Changing the commission on a single ticket Changing the commission against a price option Changing the commission against the operator...
Mon, 20 May, 2024 at 3:22 PM
Ticketing reports
TABLE OF CONTENTS Ticket reconciliation report Pax per unit reporting  Ticket reconciliation report FAQ's Ticket sales report Customer spend repor...
Wed, 8 May, 2024 at 2:16 PM
Ticketing screen overview
TABLE OF CONTENTS Ticketing screen overview The button bar Ticketing screen functions Tips on using the ticketing screen: Ticketing screen overvie...
Sat, 5 Feb, 2022 at 3:09 PM