Communication

E-mail communication
TABLE OF CONTENTS Customise your email templates Email design guidelines Booking confirmation emails Agent confirmation emails Itinerary confirmation ...
Mon, 8 Apr, 2024 at 9:04 AM
SMS reminder messaging service
Operators can send an SMS text message from the Booking or Departures screens to remind passengers of upcoming bookings or to alert customers to any operati...
Thu, 6 Oct, 2022 at 3:11 PM
Manage your subscribers
If you use our E-Commerce or Check-in modules, your customers can opt-in to receive email correspondence from your marketing teams. This article covers how ...
Fri, 15 Mar, 2024 at 4:41 PM
Legacy emailer tool
The legacy emailer tool is almost on its way out but still required in some areas of the system. You can use theĀ Emailer tool in IBIS to email invoices from...
Sat, 26 Mar, 2022 at 10:35 AM
Emailing customers in bulk
Operators can send emails to multiple customers from the Departures screen. This could be used to alert customers to any operational status updates for thei...
Thu, 6 Oct, 2022 at 3:53 PM