Once you admission tickets are all setup, buttons added to your Point of sale menu, you now start selling admission tickets like a pro!


TABLE OF CONTENTS


Sell a single use admission ticket

  1. Select items as required from buttons on your POS screen
  2. Choose your payment type
  3. If enabled, fill out country of origin prompt
  4. The admission ticket(s) will print automatically (one per unit) for you to hand to customer.
  5. If you have a gate controlled entry location, customers will self scan through the gate. If not, you will be prompted to validated the tickets at time of sale:



Sell an admission package

  1. Select the admission package item button on your POS screen (.e.g. Family pass).  If you are selling more than one admission package in the same transaction, do not increase the units in the original line - add the family pass item again as shown below.
  2. Choose your payment type
  3. Tickets print, one per admission item unit (first ticket shows full value of item)
  4. Follow prompts as normal.


Return/refund admission tickets

  1. Select Item return from the POS menu
  2. Enter items as required, answering Yes when prompted 'is the item being returned'.
  3. Choose the payment type required.
  4. Process the refund as normal.

Tickets associated with returned sales are still able to be validated. To ensure they cannot be used, validate the tickets in the sale at POS.


Reverse all admission tickets in a sale

  1. Select Sale return from the POS menu
  2. Scan the receipt for the sale being returned, or enter the sale ID from the receipt (if you don’t have it, use the Find sale function to look up the transaction number).
  3. Settle with a payment type as usual


Exchange one type of admission item for a different type

  1. Select Item return from the Functions menu at POS
  2. Enter the items being returned, answering ‘Yes’ when prompted
  3. Enter new items being issued, answering ‘No’ to prompt
  4. Select payment type
  5. Either take payment or refund depending on balance of sale.