IBIS provides liability reports to give you a complete picture of the value of services not utilised within your business.


TABLE OF CONTENTS


Reservation liability

The reservation liability report shows you the total of forward sales. For customers running multiple business units from their system, we have added the Operator field to make it easier to group liabilities by the contact associated with the products. To make it easier to report on your liability exclusive or inclusive of tax, the report defaults by type.


Gift voucher liability

This report shows you the current value of your unredeemed gift vouchers at a specific period in time. The values in this report are based on the redemption value of the gift voucher - not the sale value in the situation where you may have applied a discount to a gift voucher purchase at Point of Sale.


The total of this report should not change if the report is re-run for the same date. However, if you are grouping by the expiry date, the amounts in each group may change if gift voucher expiry dates are extended.

In rare cases, there could be an exception if there has been a delay in posting a backlog of transactions to the ledger, e.g. if many gift vouchers have been written off at the same time, the transactions can take a while to process, and could fall into the next day on the ledger.



Admission liability

This report shows all tickets sold vs all tickets validated (i.e. used). If a ticket has been sold, but not validated (i.e scanned) and is now expired, the expired count will be set to 1 and liability count and the amount set to 0. 


Customer liability

This report shows everything outstanding up to the specified date. It's grouped by month by default, and you can filter for specific customers or transactions. There are hidden fields you can add to display customer phone and business unit.

 The figures displayed in the report are as follows: 

  • An increase to the liability (for example when you add a credit to a customer account) should be a credit, which is a negative amount. 
  • A decrease in liability (for example when you use a customer account to pay for a booking) should be a debit, which is a positive amount.