If you have multiple E-Commerce websites linked to your IBIS system, changes made here will impact all sites. If you need to customise captions uniquely per website, please contact us.
Customise the website title
You can determine the title of your website which appears on the browser tab when the page is opened.
Navigate to IBIS Online → Setup → Settings → System settings → E-Commerce captions - Site Title
If you operate multiple brands from the same IBIS system, please contact help@ibis.co.nz to setup.
How to edit text captions on each page
All captions are managed via: IBIS Online → Setup → Settings → System settings → E-Commerce captions
Editing each caption follows the same format:
- To change the text on the caption: caption-key=Your text here
- To hide a field: use hidden
- To reset to default: use --Reset
Customise homepage captions and description
The IBIS E-Commerce website comes with its own homepage and menu structure. The tiles that display on the homepage and in the menu depend on the modules you are using in IBIS. An IBIS technician will enable the modules when you are ready to start selling on IBIS E-Commerce.
| Home page | Description |
|---|---|
| Change captions and descriptions | Replace the caption after the = and | symbols. E.g. Appointments=Spa bookings| Enjoy some R&R at our day spa. For operators with multiple business units, find this setting in your Business unit screen, under the Settings tab. |
| Reset defaults | To reset a caption to its default, enter --Reset, then click save and reload. |
Customise activity selection page captions and page elements
You can modify the activity page captions and elements via IBIS Online| Setup | Settings | System settings screen, under E-Commerce captions > Captions for /Activity/Selection.
Customize captions and UI elements on the activity selection page:
| Element | Example | Notes |
|---|---|---|
| Product droplist | product=Please select | To hide: product=hidden |
| USPs / highlights box | USPs=hidden | Remove upselling points box |
| No departures message | empty-day=Please call to confirm availability for | The date is appended automatically |
| Column headers | column-product=Activitycolumn-date=Daycolumn-time=Hourcolumn-avail=Seats | Change how columns are labelled |
| Activity selection page | Description |
|---|---|
Product droplist caption | Replace the caption after the = symbol. E.g. product=Please select |
| Hide product droplist | To remove the droplist, enter hidden after the = symbol. E.g. product=hidden |
Hide upselling points box | To remove the USPs, enter hidden after the = symbol. E.g. USPs=hidden |
Customise 'no departures available on' date text. | Replace the caption after the = symbol. E.g. empty-day=Please call to confirm availability for (date will always appear at the end by default) |
Modify departure list column captions | Replace the caption after the = symbol. E.g. column-product=Activity column-date=Day column-time=Hour column-avail=Seats |
| Reset defaults | To reset a caption to its default, enter --Reset, then click save and reload. |
Customise activity details page
Once your customers select their activity departure time, they will arrive at the details page where they can select their price options. You can customise the details via the System settings screen, under the E-Commerce captions > Captions for /Activity/AddEdit section.
| Activity details page | Description |
|---|---|
| Change pickup caption | Replace the caption after the = symbol. E.g. pickup=Meet at |
| Change dropoff caption | Replace the caption after the = symbol. E.g. Dropoff=Return to or hidden to not show (alternatively, keep all dropoffs set to internal only) |
| Change the note field placeholder text | Replace the caption after the = symbol. E.g. note=Please let us know if you have any dietary requirements |
| Hide the note field | To remove the note field, enter hidden after the = symbol. E.g. note=hidden |
| Hide product-specific description | To remove the online product description USPs, enter hidden after the = symbol. E.g. USPs=hidden |
| Change option selection column header captions | Replace the caption after the = symbol. E.g. column-item=Options column-cost=Price column-units=QTY column-total=Total NZD |
| Purchase as gift voucher title | Replace the caption after the = symbol. E.g. gift-voucher-title=Not sure of the date? |
| Purchase as gift voucher description | Replace the caption after the = symbol. E.g. gift-voucher-description=Select options above and purchase these as a Gift voucher to book in at a later date |
| Reset defaults | To reset a caption to its default, enter --Reset, then click save and reload. |
Retail item page captions
You can customise the details via IBIS Online | Setup | Settings | System settings screen, under the E-Commerce captions >Captions for /Retail/Add.
| Retail add page | Description |
|---|---|
| Item sold out message caption | Replace the caption after the = symbol. E.g. SoldOutMsg=Sold out. Check back soon. |
| Size/colour (not available) | Replace the caption after the = symbol. E.g. SizeColour= |
| Units caption dropdown | Replace the caption after the = symbol. E.g. Units=Quantity |
| Add to cart button caption | Replace the caption after the = symbol. E.g. AddToCart=Buy item |
| Item detail caption | Replace the caption after the = symbol. E.g. Details=About |
| Reset defaults | To reset a caption to its default, enter --Reset, then click save and reload. |
Gift voucher items page captions
You can customise the details via IBIS Online | Setup | Settings | System settings screen, under the E-Commerce captions >Captions for Gift voucher/Add.
| Gift voucher add page | Description |
|---|---|
| Change voucher to caption | Replace the caption after the = symbol. E.g. VoucherTo=For |
| Change voucher from caption | Replace the caption after the = symbol. E.g. VoucherFrom=From |
| Change voucher message caption | Replace the caption after the = symbol. E.g. VoucherMessage=Message |
| Change add to cart button caption | Replace the caption after the = symbol. E.g. AddToCart=Buy |
| Change sample-only message text | Replace the caption after the = symbol. E.g. SampleOnlyMsg=Sample voucher |
| Reset defaults | To reset a caption to its default, enter --Reset, then click save and reload. |
Customise cart page captions
You can customise the details via IBIS Online | Setup | Settings | System settings screen, under the E-Commerce captions >Captions for Cart/Index.
| Cart page | Description |
|---|---|
| Change the main cart page caption | Replace the caption after the = symbol. E.g. caption=Your shopping cart |
| Change the main cart page caption for mobile devices | Replace the caption after the = symbol. E.g. caption-mobile=Cart |
| Change the column captions | Replace the caption after the = symbol. E.g. column-item=Options column-price=Cost column-units=Number column-total=Total price |
| Change the item group captions | Replace the caption after the = symbol. E.g. section-entryTicket=Admission items section-booking=Reservations section-event=Events section-retail=Retail items section-event=Events section-retail=Retail items section-membership=Subscriptionsection-giftVoucher=Gift cards section-surcharge=Postage section-giftVoucherRedemption=Redeemed gift card |
| Change the promo/voucher code field caption | Replace the caption after the = symbol. E.g. promoOrGiftVoucher=Apply promotion or gift card code |
| Change the continue shopping button caption | Replace the caption after the = symbol. E.g. continueShopping=Add another booking |
| Change the reset cart button caption | Replace the caption after the = symbol. E.g. resetCart=Empty cart |
| Change the cart empty caption | Replace the caption after the = symbol. E.g. cartEmpty=You don't have any items in your cart. |
| Change the fine print under the Proceed to checkout caption | Replace the caption after the = symbol. E.g. summaryFooter=All prices are in New Zealand dollars inc GST. Credit card payments incur a 2% processing fee |
| Reset defaults | To reset a caption to its default, enter --Reset, then click save and reload. |
Customise the customer details page
You can customise the details via IBIS Online | Setup | Settings | System settings screen, under E-Commerce captions >Captions for/checkout/PayForCart.
| Your details page | Description |
|---|---|
| Change the main heading | Replace the caption after the = symbol. E.g. Caption=Customer details |
| Change first name caption | Replace the caption after the = symbol. E.g. FirstName=First name |
| Change last name caption | Replace the caption after the = symbol. E.g. LastName=Last name |
| Change the phone caption | Replace the caption after the = symbol. E.g. Phone=Mobile number |
| Change marketing region caption | Replace the caption after the = symbol. E.g. MarketingRegion=Where do you live? |
| Change marketing source caption | Replace the caption after the = symbol. E.g. MarketingSource=How did you hear about us? |
| Change the booking note caption | Replace the caption after the = symbol. E.g. BookingNote= |
| Change delivery notes caption and placeholder | Replace the caption after the = | symbols. E.g. DeliveryNote=Note for the courier|Please specify where you’d like the package dropped off. |
| Change the privacy policy caption | Replace the caption after the = symbol. E.g. EmailMe=I would like to receive promotional emails |
| Change the Terms and Conditions caption * | Replace the caption after the = symbol. E.g. TermsAndConditions=I agree to the Risk Disclosure and Terms & Conditions |
| Change check out button caption | Replace the caption after the = symbol. E.g. |
| Hide the payment types section | Replace the caption after the = symbol. E.g. PayMethod=hidden |
| Change the caption for accepted payment types | Replace the caption after the = symbol. E.g. PayMethod=Accepted payment types: |
| Display the logos of the payment types you accept | Replace the caption after the = symbol. E.g. paymethods-css=visa mastercard amex jcb diners unionpay alipay wechatpay account2account googlepay applepay klarna farmlands |
| Change the fine print at the bottom of the cart summary | Replace the caption after the = symbol. E.g. summaryFooter=All prices are in New Zealand dollars incl GST. Credit card payments incur a 2% processing fee. |
| Reset defaults | To reset a caption to its default, enter --Reset, then click save and reload. |
* Please contact IBIS if you are unsure if your e-commerce site has this functionality.
Customise the receipt page
You can customise the details via IBIS Online | Setup | Settings | System settings screen, under the E-Commerce captions >Captions for Receipt/Index.
| Your details page | Description |
|---|---|
| Change the subheading | |
| Change the column captions | Replace the caption after the = symbol. E.g. |
| Change the booking number format for reservations | Replace the caption after the = symbol. E.g. BookNumFormat=Booking {0} |











