IBIS Technology
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+64 3 441 4431
Knowledge base
Getting started
Install & update
4
Install IBIS
Update IBIS
Moving IBIS from one computer to another
Supported versions of IBIS
Hardware set up & configuration
4
Recommended hardware
Set up a thermal printer
Set up a cash drawer
Optimise IBIS on your device
About IBIS
6
Working with IBIS reports
Working with IBIS grid screens
IBIS support
Development policy
Server hosting policy
View all 6
General system set up
6
Set up users and passwords
Manage contacts and accounts
Set up & capture marketing data
Set up promotions
Set up cancellation fees and restrict edit functions
View all 6
Communication
5
E-mail communication
SMS reminder messaging service
Manage your subscribers
Legacy emailer tool
Emailing customers in bulk
Point of sale
Point of sale setup
9
Set up locations and devices
Set up retail items
Set up payment types, surcharges and foreign exchange
Set up discounts for Point of sale
Customise the Point of sale screen
View all 9
Point of sale processes
5
Point of sale processes
Charge to account/customer process
Cash commission payout for retail/admission sales
Cash commission payout for reservation sales
Point of sale reports
Integrated EFTPOS
8
Integrated EFTPOS overview
Set up Verifone Vault
Set up HIT by Windcave
Set up Tupelo by Windcave
Set up SmartConnect by SmartPay
View all 8
Gift vouchers
5
Set up gift vouchers
Sell and redeem gift vouchers
Sell gift vouchers online
Gift voucher reports
Managing discounts on gift voucher sales
Ticketing
Ticketing setup
6
Manage products & pricing
Set up voucher printing for your tickets
Packaging tickets (combos)
Book online through a linked website
Manage brochure display advertising
View all 6
Working with tickets
10
Search and filter the information tree
Ticketing processes
Booking IBIS operators online
Ticket settlement processes
Voucher printing
View all 10
Reservations & Scheduler
Reservations
13
Reservation processes
Reservation settlement processes
Set up products for activity operators
Timetable management
Manage pricing for activity operators
View all 13
Appointments & Hire
5
Appointment scheduler processes
Hire scheduler processes
Set up appointment products
Set up hire products
Scheduler reports
Itinerary management
2
Itinerary screen processes
Package setup for itineraries
Sector transport
1
Sector transport set up
Online sales
3
Selling reservation products online
Integrated partners
Agent login
Admission & Membership
Admission
7
Admission ticket sales scenarios
Sell admission online
Set up admission items
Admission ticket printing options
Validate admission tickets
View all 7
Membership
6
Set up memberships
Membership sales scenarios
Selling memberships online
Manage members
Membership reports
View all 6
Finance
Accounts
9
Daily sales export
Daily reconciliation reports
Trial balance reconciliation
Batch invoice process
Set up revenue codes
View all 9
Legacy accounts
11
Manage costs
Legacy invoicing processes
Settle debtor invoices
Settle creditor invoices
Settle accounts process for agents
View all 11
Addon modules
E-Commerce
9
Getting started with IBIS E-Commerce
Secure payment gateway options
Setup "book now" links
E-Commerce widgets
Embed your E-Commerce site in an iframe
View all 9
Flight planner
5
Check-in passengers for a flight
Planning a flight
Flight planner manifests
Flight planner payroll reports
Aviation setup
Stock
5
Stock management processes
Sell retail online
Complete a stocktake
Print and scan barcode labels
Stock reports
Events
4
Set up events
Sell event tickets through Point of sale
Validating event tickets
Event ticket reports
Check-in
5
IBIS Check-in website for online waivers
Set up check-in module
Check-in screen processes
Check-in for appointments
Check-in reports
Resource planner
3
Setup resources
Working with resource planner
Resource planner reports
Itinerary planner
6
Itinerary planner processes
Using the product explorer in itinerary planner
Set up itinerary planner
Set up templates for itinerary planner
Create a template tour
View all 6